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Personal assistance, crafted with care.
Reach out anytime – we’ll respond with attention you deserve.

 

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Customer Care

Email Support
eubraven.com
We usually respond within 24 hours

Order Assistance

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for faster support.

Working Hours

Monday – Friday
9:00 – 17:00 CET

 

 

 

Frequently asked questions

Have questions? We’re here to help

How long does shipping take?

Standard delivery takes 5–10 business days. Each piece is carefully inspected before shipping to ensure the highest quality.

Is the jewelry suitable as a gift?

Absolutely. Every piece comes in elegant gift-ready packaging, perfect for special moments.

What materials are used in your jewelry?

Our jewelry is crafted from 925 sterling silver and set with high-quality moissanite stones, known for their exceptional brilliance.

Can I return or exchange my order?

Yes. We offer hassle-free returns or exchanges within 14 days of delivery, provided the item is unworn.

How should I care for my jewelry?

To preserve its beauty, avoid contact with water, perfumes, and chemicals. Store your jewelry in its original box when not in use.

Still need assistance?

 

 

Our customer care team is always happy to help.
Reach out to us and we’ll get back to you within 24 hours.